We had some very complex issues with our selling our home and buying a new one. All the office staff was incredibly helpful, patient, and knowledgeable. They are skillful negotiators on your behalf. They went above and beyond when it came to expertise on neighborhoods, the market, and different components of each home. They even helped with referring contractors for issues with the home we bought. I never had to wait more than a few minutes for a reply to my questions. I was very impressed and have already referred them to a friend.